Last updated: October 30, 2026. This policy describes how Braintree 24/7 Plumbing, 875 Washington St, Braintree, MA 02184, handles information when you call us or visit this website.
We keep the policy short because we collect very little.
Information you give us by phone
When you call, we ask for your name, the service address, a callback number and a description of the problem. We use it to dispatch a plumber, give a price and follow up on the job.
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the person who answers.
Information this website collects
This website has no forms, accounts or comment fields, so we do not collect information you type into it. Like most sites, our hosting provider may log technical details such as IP address, browser type and the pages requested, to keep the site running and secure.
If we add analytics in the future, we will describe them here.
How we use and share information
We use your information to provide plumbing service, keep records and meet legal obligations such as permit paperwork. We share it with the plumber assigned to your job and with the Town when a permit is required.
We do not sell your personal information.
Retention, choices and contact
We keep job records for as long as needed for service, warranty questions and legal requirements. You can ask what we have on file or ask us to correct or delete it by calling (617) 752-0573.
This policy may change. The date at the top shows when it was last updated.